The Intellectual Response
The workplace is full of triggers for anger. They include emotional pressure, complex relationships, diverse communication styles, and high-stakes risks and rewards.
Workplace anger is a normal and healthy reaction when circumstances are unjust, personal rights aren’t respected, promises are broken, or expectations aren’t met.
When people work together conflicts are inevitable, because we all have different emotional makeups, biases, business styles, expectations, and cultural norms.
While many people are good at recognizing what makes coworkers angry, they often fail to cope with their own triggers. This can lead to inappropriate behavior like outbursts, overreactions, misplaced blame, or excessive self-criticism.
But isn’t it good to just let it out? Why manage your anger?
Because when you express anger inappropriately you can do and say things that you’ll regret — you’ll hurt people’s feelings and cause long-lasting resentment
That can tarnish your reputation and professional image. So, it’s important to be aware of your own anger triggers and take steps to manage them.
You need a plan or strategy to manage your own anger. It can then be a tool for positive problem-solving and conflict resolution.
There are emotional and intellectual responses you can make to your own anger. The two emotional responses are: make yourself less susceptible to anger and recognize how to calm yourself down
Read more on Medium.com