Identifying communication styles
To communicate with tact and diplomacy, you need to be sensitive and respectful. However, this can be more challenging than it first seems. People are sensitive to different things.
And what one person sees as a lack of respect may not be an issue for another. For example, some people think it’s respectful to make eye contact, while others do not.
It’s important to take into account the communication styles of others. These communication styles are based upon their preferred behaviors. There are a range of behaviors that fall within a people’s communication styles. This includes not only what they say, but also what they do.
Situational factors also affect communication styles. Someone who’s excited will act differently than someone who’s angry. And a person might be more serious when speaking to a manager than when talking to a coworker. It’s all relative.
You can deduce people’s communication style preferences by their verbal and nonverbal behaviors. Communication styles tend to be open or closed and direct or indirect.
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