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High-performance Organisations

Factors that bring success

There are several hallmarks of a high-performing organisation. In such organisations everyone works together toward a common goal. The organisation has good leadership and stays true to its mission. However, it can and will change when necessary. High-performing organizations also have a culture that encourages communication and continuous learning among those involved.

A high-performing organization is constructed in a way that encourages people to excel. This helps the organization to deliver results time and again. In contrast, a low-performing organization is one where those involved act at cross purposes.

Without good leadership and communication, the hard work of those involved is wasted as each person’s labor may counteract others’ efforts. Organizations are like sports teams. Without adequate coaching, a team’s talent is wasted on the playing field.

It’s important to strive to become a high-performing organization, as organizations marked by low performance can suffer in many ways. Low performance can lead to employee inefficiency, customer dissatisfaction, and low revenues.

In non-profit organizations, poor performance may drive away those willing to invest time or donate to the organizations’ work. This can undermine the organisations’ abilities to achieve their goals by jeopardising much needed resources.

Key internal aspects

Businesses and other types of organizations are complex systems and there’s no one method by which they become high-performing. Achieving the desired level of performance involves coordinating five key internal aspects of your organisation:

Strategy and mission — Your organisation should be built around the vision embodied in its core strategy and mission. These must be aligned with external factors such as the market realities and customer priorities.